Policies
RETURNS/REFUNDS/EXCHANGES
We do our best to ensure you are satisfied with your purchase. If for any reason you are not, please contact us promptly with your concern and we will quickly assess if an exchange, refund, or return is necessary. The request must be made within 30 days from the date it was delivered. We take pride in personal customer service so each instance will be considered individually.
PRINT BOOKS
If you're not satisfied with your purchase, you may return it for a refund. We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days after the delivery date. All returned items must be in their original condition. Shipping fees are not refunded.
Please include your name, address, and order number with the return.
Send returns to the address provided when you contact Connie.
Contact Connie at connie@ConnieMyres.com or via the Contact Page.
EBOOKS, PDFs, AND AUDIOBOOKS
Digital content such as eBooks, PDFs, and audiobooks are not returnable. However, if you are having compatibility or quality issues with your content, please contact us for assistance at connie@ConnieMyres.com.
SHIPPING
Print books are only shipped to addresses in the United States of America and are shipped free of charge via USPS media mail. They are usually in the mail in a day or two.
PRIVACY POLICY
We value your privacy and are committed to protecting it. We do not rent or trade your email address or other personal information to any other company or persons. We use the information you give us when placing an order for our own internal business purposes only, such as processing your order and providing customer service. We partner with one or more credit card processing companies to assist us in processing your payment. However, these companies do not retain, share, store, or use personally identifiable information for any secondary purpose.
WEBSITE TERMS OF USE
All products presented on this website are provided subject to the following terms and conditions. If you visit and use ConnieMyres.com or FeatherAndFermionPublishing.com you agree to be bound by these terms and conditions.
This Website is the property of and is operated by Connie Myres – Feather and Fermion Publishing. No part of this website may be reproduced or transmitted in any form without the express permission of Connie Myres – Feather and Fermion Publishing. No works may be changed, cropped, or in any way altered and transmitted in any manner without permission. Images of books and blog posts may be copied and used for sharing.
Updated Feb. 18, 2024